What if your candidates want more digital self-service, recruiters are overloaded with manual work and different recruitment applications don’t work together optimally? This Belgian HR service provider found a solution with Minggo that solves these three challenges in one.

The scarcity of the job market is causing recruitment agencies to be buried with work and barely find recruiters themselves. Our client, a Belgian HR service provider with 40 offices in the Benelux, therefore wanted to use its recruiters more efficiently. Almost all administrative tasks, in total accounting for 25% of the recruiters’ total working time, had to be taken over with technology.

“It is unheard of that these days, our recruiters still have to call a candidate to schedule an interview or that candidates still have to communicate their availability by e-mail. This wastes everyone’s time tremendously.” Our client was therefore looking for ways to digitize profile enrichment, matching, feedback, prescreening, scheduling the interview, preparing an intake, and making client appointments.

Freedom to customize and personalize

“It’s hugely important to us that we can continuously customize and personalize our own apps as needed. If we launch a new vacancy tomorrow for which we need candidates’ shoe sizes, we also want to be able to add that input field within minutes. We looked at different options for building an app or portal. And the further down the road we got, the more we noticed that they didn’t have the flexibility and capabilities we needed. That’s how we ended up with Minggo.”

The customer and client app

In just four weeks, the client worked with Minggo to create a candidate and client app. The various software the client uses in the recruitment process, such as the ATS, were linked for a continuous flow of information. Using Minggo’s app builder, the client added its own input fields, colors, visuals, and content. The client can tailor its apps to the precise needs of its users 24/7.